Terms of Use
Last Updated: Oct 1, 2025
Welcome to Tranquility GLO (“Company,” “we,” “our,” or “us”). By accessing or using our website (t-glo.com), services, or SMS/text messaging programs, you agree to these Terms of Use (“Terms”). Please read them carefully.
1. Use of Our Services
You agree to use our website and services only for lawful purposes. You may not misuse our services, attempt to gain unauthorized access, or engage in any activity that disrupts service for other users. Our services are intended for individuals 18 years or older.
2. SMS/Text Messaging Programs
We offer two categories of SMS/text message communications: Operational Messages and Promotional Messages. By opting in, you consent to receive messages as described below.
(a) Operational SMS (Appointments & Updates)
Purpose: Appointment confirmations, reminders, schedule changes, account notices, care instructions.
Frequency: Up to 6 messages per month while you are an active patient or member.
Cost: Standard message and data rates may apply.
Opt-Out: Reply STOP to cancel at any time. Reply HELP for help.
Consent is not a condition of purchase or treatment.
(b) Promotional SMS (Offers & Marketing)
Purpose: Special offers, exclusive promotions, membership perks, and event invitations.
Frequency: Up to 4 messages per month.
Cost: Standard message and data rates may apply.
Opt-Out: Reply STOP to cancel promotional texts. Reply HELP for help.
Consent is not a condition of purchase.
Please note: Opting out of promotional texts will not stop necessary Operational SMS regarding your appointments or care.
3. Consent & Opt-In
By providing your mobile phone number and selecting the opt-in checkbox on our forms, you agree to receive SMS messages in the category selected (Operational and/or Promotional). We may use double opt-in verification for promotional messaging. We maintain records of your consent (including time, date, IP address, and method of opt-in) for compliance.
4. Opt-Out Instructions
You may opt out at any time by replying STOP to any message you receive from us. You will receive one final confirmation message.
Reply HELP for support.
Unsubscribing from promotional messages does not affect delivery of operational appointment-related messages.
5. Privacy & Data Usage
We respect your privacy. Please review our Privacy Policy
If you have any questions about this Privacy Policy or your data, please contact us at:
Tranquility Glo
Address: 15835 Shaddock Drive, Suite 120, Winter Garden, FL 34787
Phone Number: (407) 347-4787
Fax: (407) 347-5661
Email: glo@t-glo.com